Terms and Conditions

This page sets out the rules that govern use of our platform and the relationship between us and our users. It explains user responsibilities, eligibility, acceptable use, how promotions work in general, and practical details on deposits, withdrawals and dispute handling. We expect all users to read and comply with these terms before registering or placing bets.

Account responsibilities

Users are responsible for keeping their account details accurate and secure. You must provide valid information when registering and notify us of any changes. Login credentials are personal - do not share them. We may limit, suspend or close accounts where we suspect unauthorised access, fraud, collusion or breach of these terms.

Verification and limits

We may require identity, address or payment verification at any time. Verification checks are mandatory before certain withdrawals and for compliance purposes. We may apply deposit, loss or staking limits to accounts and can adjust those limits where required.

Eligibility requirements

You must be of legal age to gamble in the United Kingdom and located in a jurisdiction where use of the platform is permitted. We do not accept accounts from persons in excluded jurisdictions or from anyone prohibited by law. Opening more than one account is not permitted unless explicitly authorised.

Acceptable platform use

The platform must be used lawfully and in good faith. Prohibited activities include attempting to manipulate games, using automated systems or bots, laundering funds, or exploiting technical errors. Abusive behaviour towards staff or other users is not tolerated. We reserve the right to withhold winnings and close accounts where abuse is suspected.

General bonus and promotion rules

Promotions, welcome offers and free spins are governed by specific promotional terms which override general statements on this page. Bonuses may be credited as bonus balance and can be subject to wagering requirements, game restrictions and expiry. Eligibility and full terms are set out with each promotion; misuse or manipulation of promotions may result in forfeiture of bonus funds.

Deposits and withdrawals

Available payment methods are shown in your account. Deposits are usually instant; withdrawals are subject to verification checks and may be processed within a reasonable time. We may require documents to confirm identity, source of funds or ownership of payment methods. We may delay, refuse or reverse transactions where required for compliance or fraud prevention.

Dispute resolution

If you have a complaint you should contact customer support with full details and any supporting evidence. We will investigate and respond. If a matter remains unresolved you may ask us for an escalation and, where applicable, refer the dispute to an independent external dispute resolution service. Using the platform does not affect your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and notified to registered users where appropriate. Continuing to use the platform after changes are published constitutes acceptance of the revised terms, so you should review them regularly.